Benton Institute for Broadband & Society - Connecticut

Federal internet benefits at risk in Connecticut. Could a state bill fill in gaps?

zwalker@benton.org — Thu, 25 Apr 2024 20:06:43 +0000

Connecticut has been building its digital infrastructure to get more households online. Those efforts rely on federal funding to help the state address these gaps, particularly in places with limited access to affordable high-speed internet. But a federal program reducing monthly internet bills and providing device subsidies for lower-income households will sunset at the end of April if Congress does not renew funding. The Affordable Connectivity Program was implemented under the bipartisan infrastructure law, which was enacted in 2021. Advocates are looking at a bill before the Connecticut General Assembly on broadband internet service that they argue could serve as a “backstop” if the ACP goes away. Senate Bill 3 would, among other things, require certain companies to provide internet service that is affordable.

Benton Content:

https://ctmirror.org/2024/04/22/ct-acp-program-affordable-connectivity/

Teaser:

Advocates are looking towards Connecticut's Senate Bill 3 to serve as a backstop if the ACP goes away

Source:

Connecticut Mirror

Author:

Lisa Hagen

Send date:

Fri, 04/26/2024

Daily Digest:

Daily Digest 4/25/2024

DD Publish Status:

Not Available

Include summary in newsletter email:

Publish Date:

Thu, 04/25/2024

Coverage Type:

Reporting

Agenda

Upcoming policy issue

Federal Agency

Federal Communications Commission

Federal Broadband Programs

Affordable Connectivity Program (was Emergency Broadband Benefit Program)

Internet/Broadband

Affordability/Cost/Price

Legislation

Infrastructure Investment and Jobs Act

Level of Government

Federal

State

Marginalized Populations

Low-income

Connecticut’s Digital Equity Plan Accepted

zwalker@benton.org — Fri, 29 Mar 2024 13:18:46 +0000

The Department of Commerce’s National Telecommunications and Information Administration (NTIA) has accepted Connecticut’s Digital Equity plan. The Digital Equity Act, part of the Internet for All initiative and a key piece of President Biden’s Investing in America Agenda, provides $2.75 billion to establish three grant programs that promote digital equity and inclusion. The program aims to ensure that all people and communities have the skills, technology, and capacity needed to reap the full benefits of our digital economy. Using $736,567.00 from the State Digital Equity Planning Grant Program, Connecticut created a plan aimed at addressing disparities in digital access, skills and affordability across the state.

Benton Content:

https://www.internetforall.gov/news-media/connecticuts-digital-equity-plan-accep…

Teaser:

NTIA has approved Connecticut's Digital Equity plan

Source:

National Telecommunications and Information Administration

Send date:

Mon, 04/01/2024

Daily Digest:

Daily Digest 3/29/2024

DD Publish Status:

Not Available

Include summary in newsletter email:

Publish Date:

Fri, 03/29/2024

Coverage Type:

Press Release

Digital Equity/Digital Inclusion

Digital Divide

Federal Agency

National Telecommunications and Information Administration

Federal Broadband Programs

State Digital Equity Capacity Grant Program

State Digital Equity Planning Grant Program

Internet/Broadband

Universal Broadband

Legislation

Infrastructure Investment and Jobs Act

Level of Government

Federal

State

Connecticut Residents Bracing for Loss of ACP Subsidiary

zwalker@benton.org — Tue, 19 Mar 2024 22:00:21 +0000

The clock is ticking on a federal internet subsidy that affects about 5,000 East Hartford (CT) households. The Affordable Connectivity Program provides $30-a-month subsidies to low-income households and requires internet providers to offer packages as low as $30 a month to those households to make it more affordable to needy families. But unless the federal government acts soon, the program could go away by the end of April. Representative John Larson (D-CT) visited Raymond Public Library on March 14 to let its staff and members of the town's Coalition for Digital Equity know that he and others in Washington are working to make sure the program gets funding for this year and expand it into more homes in the future. According to the Benton Institute for Broadband & Society, the program currently serves 23.2 million households in the US.

Benton Content:

https://www.newstimes.com/capitalregion/article/east-hartford-affordable-connect…

Teaser:

About 5,000 East Hartford (CT) households benefit from the Affordable Connectivity Program

Source:

News-Times

Author:

Steven Goode

Send date:

Wed, 03/20/2024

Daily Digest:

Daily Digest 3/19/2024

DD Publish Status:

Not Available

Include summary in newsletter email:

Publish Date:

Tue, 03/19/2024

Coverage Type:

Reporting

Agenda

Upcoming policy issue

Federal Agency

Federal Communications Commission

Federal Broadband Programs

Affordable Connectivity Program (was Emergency Broadband Benefit Program)

Internet/Broadband

Affordability/Cost/Price

Legislation

Infrastructure Investment and Jobs Act

Level of Government

Federal

Marginalized Populations

Low-income

What's Your State's Digital Equity Plan?

benton — Mon, 12 Feb 2024 12:00:23 +0000

Monday, February 12, 2024

Digital Beat

What's Your State's Digital Equity Plan?

Tepper

To achieve true digital equity, deploying broadband to every household in the United States will not be enough. What is also needed are robust, comprehensive programs that address the human side of closing the digital divide and ensuring everyone has access to the technologies, skills, and opportunities necessary to thrive.

Digital equity is fundamentally concerned with promoting full participation in the digital economy and society by all. Achievement of digital equity requires strategic investments in human and community capacity.

Over the last seven months and with funding from the Digital Equity Act's State Digital Equity Planning Grant Program, all 50 states, the District of Columbia, and Puerto Rico have released draft digital equity plans for public review and comment.

Prior to these efforts, only California had developed a statewide digital equity plan. By creating their own plans, states can identify barriers to digital equity and outline specific measures aimed at addressing those barriers. Once these plans are approved by the National Telecommunications and Information Administration (NTIA), states will be able to apply for funds from the State Digital Equity Capacity Grant Program to implement those plans. NTIA required each plan to include a clear description of the state’s vision for digital equity in the context of its overarching strategy and goals.

The focus of the plans is...

The availability of, and affordability of access to, fixed and wireless broadband technology;
The online accessibility and inclusivity of public resources and services;
Digital literacy;
Awareness of, and the use of, measures to secure the online privacy of, and cybersecurity with respect to, an individual; and
The availability and affordability of consumer devices and technical support for those devices.

...and how these objectives impact and interact with states':

Economic and workforce development goals, plans, and outcomes;
Educational outcomes;
Health outcomes;
Civic and social engagement; and
Delivery of other essential services.

Congress intended that the plans specifically address the barriers to digital equity faced by eight covered populations, including:

My team at the Benton Institute for Broadband & Society has been reviewing the draft plans and providing brief summaries. Today we note that we've published summaries of all 52 plans and are sharing links to each of them below.

Plan Summary	State Office
Envisioning a Connected, Interconnected Alabama	Alabama Department for Economic an Community Affairs
Alaska's Plan to Address Broadband Adversity	Alaska Broadband Office
Centering Communities in Arizona's Digital Equity Plan	Arizona Commerce Authority
Developing Digital Skills and Opportunity in Arkansas	Arkansas State Broadband Office (ARConnect)
A New Chapter of Digital Equity Work in California	California Department of Technology
Coloradans at the Heart of State's Digital Access Plan	Colorado Department of Labor and Employment
Everyone Connected: Connecticut's Digital Equity Plan	Connecticut Department of Administrative Services (DAS) Commission for Educational Technology
A Plan for Digital Equity in Delaware	Delaware Broadband Office
Florida's Roadmap for Closing the Digital Divide	Office of Broadband
Georgia's Plan for Digital Connectivity	Georgia Technology Authority
Aloha Spirit Inspires Hawai'i Digital Equity Plan	Hawai'i Broadband and Digital Equity Office at University of Hawai'i
A Digital Access Plan for All Idahoans	Idaho Commission for Libraries
The Plan for a Connected Illinois	Illinois Office of Broadband, Illinois Extension
A Plan to Transform Indiana's Digital Equity Landscape	Indiana Broadband Office
Addressing Digital Equity Needs in Iowa	Division of Information Technology
A Digital Equity Plan to Connect All Kansans	Office of Broadband Development
Kentucky Pursues Full and Equitable Digital Access for All	Department of Workforce Development
A Look at Louisiana's Draft Digital Equity Plan	Louisiana Office of Broadband Development & Connectivity (ConnectLA)
Maine's Vision of Digital Equity	Maine Connectivity Authority
Equity for the Digital Age: Maryland's Plan	Maryland Office of Statewide Broadband
Massachusetts' Unified Vision of Digital Equity	Massachusetts Broadband Institute
Communities Know Communities Best: Michigan's Digital Equity Plan	Michigan High Speed Internet Office
What a Digitally Equitable Minnesota Could Look Like—And How to Get There	Minnesota Office of Broadband Development
Digital Skills and Accessibility in Mississippi	Office of Broadband Expansion and Accessibility of Mississippi (BEAM)
Missouri Pursues Sustainable Digital Opportunity Initiatives	Missouri Department of Economic Development
Montana's Digital Opportunity Plan	Montana Broadband Office
Creating Digital Opportunity in Nebraska	Nebraska Information Technology Commission
The Plan for Closing Nevada’s Digital Divide	Office of Science, Innovation and Technology
Equitable Participation in Today's Digital World: New Hampshire's Plan	New Hampshire Department of Business and Economic Affairs \| National Collaborative for Digital Equity (NCDE) \| University of New Hampshire Extension \| Digital Equity Research Center (DERC)
A Plan for Connecting New Jersey	NJ Office of Broadband & Connectivity
New Mexico's Plan for an Inclusive and Prosperous Society	Office of Broadband Access and Expansion (OBAE)
In a New York State of Digital Equity	ConnectALL
A Vision and a Mission for Digital Equity in North Carolina	North Carolina Department of Information Technology, Division of Broadband and Digital Equity
North Dakota's Collective Approach to Digital Equity	North Dakota Information Technology
Achieving a Digitally Inclusive Ohio	BroadbandOhio
Fulfilling Oklahoma's Digital Promise	Oklahoma Broadband Office
Oregon's Plan for Meaningful Broadband Access	Oregon Broadband Office
Connected and Empowered: A Digital Equity Plan for Pennsylvania	Pennsylvania Broadband Development Authority
¡Su opinión cuenta! Puerto Rico Releases Initial Draft of Digital Equity Plan \| ¡Su Opinión Cuenta! Puerto Rico Pública el Borrador Inicial del Plan de Equidad Digital	Puerto Rico Broadband Program
A Wholistic Digital Equity Plan for Rhode Island	ConnectRI – the Rhode Island Commerce Corporation
Creating a Foundation of Digital Equity in South Carolina	Digital Opportunity Department
South Dakota's Plan to Leverage Digital Equity to Reach Economic Goals	Office of Economic Development
Tennessee Drafts a Digital Opportunity Plan	Tennessee Department of Economic and Community Development
Guiding Texas' Digital Opportunity Investments	Texas Broadband Development Office
Achieving Digital Independence in Utah	Utah Broadband Center
Developing Digital Equity Solutions in Vermont	Vermont Community Broadband Board
Connectivity in the Commonwealth: Virginia's Plan	Department of Housing and Community Development
Washington State Sets Digital Equity Goals	Washington State Broadband Office
Working Towards Digital Equity in DC	DC Office of the Chief Technology Officer's (OCTO) State Broadband and Digital Equity Office
West Virginia's Plan to Conquer the Digital Divide	West Virginia Department of Economic Development
Wisconsin's Digital Equity Values	Public Service Commission of Wisconsin
Wyoming Seeks Feedback on Digital Access Plan	Wyoming Broadband Office

Grace Tepper is the Senior Writing Associate at the Benton Institute for Broadband & Society

The Benton Institute for Broadband & Society is a non-profit organization dedicated to ensuring that all people in the U.S. have access to competitive, High-Performance Broadband regardless of where they live or who they are. We believe communication policy - rooted in the values of access, equity, and diversity - has the power to deliver new opportunities and strengthen communities.

For subscribe/unsubscribe info, please email headlinesATbentonDOTorg

Kevin Taglang
Executive Editor, Communications-related Headlines
Benton Institute
for Broadband & Society
1041 Ridge Rd, Unit 214
Wilmette, IL 60091
847-220-4531
headlines AT benton DOT org

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State Profiles

52 Visions of Digital Equity—Your State Has One

benton — Wed, 31 Jan 2024 12:00:08 +0000

Wednesday, January 31, 2024

Digital Beat

52 Visions of Digital Equity—Your State Has One

What's Your State's Vision of Digital Equity?

All 50 states, the District of Columbia, and Puerto Rico have drafted their digital equity plans and sought public input on how to improve their strategies to ensure that every community has the capacity needed for full participation in our increasingly connectivity-dependent society, democracy, and economy. As part of their plans, the National Telecommunications and Information Administration (NTIA) has asked states to provide a clear, specific picture of their visions for digital equity. The idea is to describe what success looks like, inform strategies, serve as a guide for setting goals and objectives, and determine the activities the state will prioritize in the Digital Equity Plan.

NTIA required that all digital equity visions address at least these two questions:

What will digital equity look like in the context of your state?
What are the broad goals that should be accomplished in executing this plan (e.g., improve rural health outcomes, increase underrepresented youth employment in technology-related fields)?

As states and their communities evaluate draft visions of digital equity, the Benton Institute for Broadband & Society offers this checklist to help guide reenvisioning a state's goals for universal connectivity—visions that go beyond where wires can reach to where our communities can go if we're all connected.

Below are the draft visions of each of the states, DC, and Puerto Rico. This might be your first opportunity to see all these visions together, to compare and contrast them, and consider how your state's vision stacks up against the rest.

Alabama: To meet the needs of our 21st-century economy, the State of Alabama envisions a connected, interconnected future. In that envisioned future, all Alabamians—including those who are not currently connected or who face other barriers to digital opportunity—will have the opportunity to benefit from broadband internet, for purposes of economic opportunity, education, healthcare, and all the other ways the internet offers digital opportunity.

Alaska: Every Alaskan, as part of their quality of life, will have the digital tools, access, and skills to affordably participate online, wherever they are.

Arizona: A digitally equitable and inclusive Arizona where every Arizonan, regardless of their location or circumstance, has affordable, high-speed reliable internet and the tools, digital skills, and resources needed to thrive in the digital age.

Arkansas: By 2030, every person, family, and community in Arkansas–regardless of location and income–will have access to: 1) Affordable, reliable high-speed internet service in their homes, businesses, and community anchor institutions 2) The opportunity to enroll in basic computer skills training, 3) A computer, tablet, or mobile device. [follow the link for more]

California: A California in which all residents have access to high-performance broadband, affordable service and devices, and the training and support necessary to enable digital inclusion for economic and other social benefits.

Colorado: Every Coloradan has the connectivity, devices, and skills they need to thrive in our digital society and economy by 2028.

Connecticut: Connecticut’s vision for digital equity is for all residents to flourish across every aspect of life—from learning, working, and civic engagement to general well-being—with the assistance of technology tools and skills.

Delaware: The State of Delaware envisions a future where every individual, regardless of their location or background, has full access to high-speed internet connectivity and the tools necessary to harness its transformative potential. In this vision, urban and rural communities alike can fully participate in the digital economy.

District of Columbia: Every resident, every business, in every corner of DC can live, work, and thrive in the digital age—without bias or barriers.

Florida: The Florida Office of Broadband envisions a future where every Floridian benefits from a connected economy through the meaningful use of high-speed Internet—to enhance educational and employment opportunities, access telehealth, and engage with families, and local communities.

Georgia: Our vision for a fully connected Georgia is to ensure that every Georgian has reliable and affordable access to the internet along with the necessary tools and skills to unlock opportunities for educational advancement, economic success, improved health, and strengthened social ties.

Hawaii: All who call Hawai'i home have the confidence, ability, and pathways to thrive in a digital world.

Idaho: Idaho’s vision is to support all residents in thriving online through: 1) Digital literacy, cybersecurity, and technical support – providing curated tools and resources to Idahoans to increase digital skills and online safety. 2) Public services and resources – improving accessibility for Idahoans to connect and engage with local and state services. 3) Affordable broadband and devices – ensuring Idahoans have broadband and internet-enabled devices that fulfill their unique work, school, and life needs.

Illinois: Connect Illinois seeks to (A) ensure universal access to high-speed broadband that is affordable, reliable, and fully scalable for residences, businesses, and community anchor institutions (CAIs) across Illinois. At the same time, Connect Illinois plans to promote digital literacy, adoption, and inclusion while leveraging investment in new broadband infrastructure to spur advances in economic development, as well as innovation in healthcare delivery, education, and agriculture. At its core, the push toward universal access to high-speed broadband infrastructure is one of broadband equity: targeting resources to close gaps and expand opportunity for unserved and underserved communities throughout Illinois. The Connect Illinois digital equity programming and collaborations are a comprehensive approach designed to ensure the state (B) leverages new and existing resources for adoption through targeted digital inclusion strategies and sustainable broadband equity outcomes to help communities identify and address existing broadband equity gaps, and to (C) empower all Illinoisans to utilize and participate fully in an increasingly digital economy and society.

Indiana: Indiana residents trust and use innovative connectivity for improved quality of life, resulting in inclusive and resilient communities that ensure opportunities for all.

Iowa: All Iowans will have access to affordable high-speed broadband internet, useful devices, and the training and support in order to participate, contribute, and thrive in society.

Kansas: Ensure all Kansans can enjoy their universal rights to education, healthcare, employment, social services, and participation in the digital economy at home. These rights hinge on equitable access to quality and reliable high-speed broadband at affordable prices, the training required to support digital skills, and the devices and sustainable technical assistance needed to strive and thrive across the entire state.

Kentucky: Kentucky will be a place where all individuals, businesses, and communities have full and equitable digital access to pursue economic and personal opportunities.

Louisiana: Louisiana’s vision is that digital equity will be achieved for all residents and communities.

Maine: We envision a Maine where all of us, especially those traditionally underserved and facing more barriers to being connected, can take full advantage of the economic, educational, health, civic, social and other benefits that reliable, affordable, high-speed broadband can provide. By connecting everyone and ensuring that Mainers have the support and resources to realize the benefits of that connectivity fully, we can ensure there is a place for everyone to thrive in our economy and communities.

Maryland: The State of Maryland envisions a future where every individual, regardless of their location or background, has full access to high-speed internet connectivity and the tools necessary to harness its transformative potential.

Massachusetts: Every resident in Massachusetts has high-speed, high-quality internet availability and can confidently adopt and use the internet regardless of who they are or where they live. This universal connectivity will ensure that everyone has the support they need to enjoy full personal, civic, and economic digital participation throughout their lives with safety and security.

Michigan: The Michigan High-Speed Internet Office envisions a connected and inclusive state where every resident has an affordable high-speed internet connection available to them regardless of where they live, how much money they make, or what they look like.

Minnesota: A future where digital equity connects all Minnesota residents to opportunities, options, and each other.

Mississippi: Mississippi’s vision includes broadband accessibility for all citizens with numerous pathways for continued learning so all can partake of the incredible opportunities available in this digital age.

Missouri: The Missouri Office of Broadband Development strives every day to realize the vision of a Missouri where every citizen, regardless of their financial, geographic or demographic background, has access to the complete set of digital skills, technology, and resources necessary to realize their full potential within the digital economy.

Montana: The Montana Broadband Office’s vision is to narrow the digital divide in support of Montana’s economic, workforce, health, and educational goals by ensuring reliable, affordable internet access for all Montanans.

Nebraska: Nebraska will grow its economy and improve the lives of Nebraskans by ensuring that Nebraskans have access to affordable, quality broadband, appropriate devices and the skills to use technologies at home, in school, on the farm or ranch, in businesses, in health care, and in government.

Nevada: By 2029, all Nevadans have access to affordable, reliable, scalable high-speed internet, a connected device, and the digital skills and support needed to safely and securely work, learn, and thrive.

New Hampshire: Empower New Hampshire residents to thrive by enabling access to resources, skills, and other supports needed to participate in today’s digital world.

New Jersey: New Jersey's digital equity vision is for every resident to have the confidence and competence to harness the power of the internet, devices, and digitally accessible services. Digital equity can help New Jersey bridge economic and achievement disparities among all residents, enabling them to lead fulfilling lives with dignity.

New Mexico: The State of New Mexico envisions a future in which all residents, families, and communities have equal access to and meaningful use of digital tools, technologies, and information, regardless of their background, income, location, or abilities. This vision aims to bridge the digital divide, ensure inclusive participation in the digital age, and promote social and economic well-being for all residents. [see much more]

New York: Governor Kathy Hochul established the ConnectALL Office (CAO) in 2022 to transform New York State’s digital infrastructure so all residents and businesses have access to high-speed, reliable, and affordable broadband for education, economic growth, and full participation in civic life.

North Carolina: We envision a future where all North Carolinians have access to high-speed internet and the digital tools, resources, and skills to fully and equitably participate in our society, democracy and economy.

North Dakota: Empower every North Dakotan, from our urban centers to the most remote regions of our state, with equitable digital access to be engaged with the opportunities of tomorrow.

Ohio: Our vision of a more digitally equitable Ohio extends beyond connectivity; it encompasses equal opportunity to access quality education, healthcare, job opportunities, government services, and cultural resources online. By fostering collaborative partnerships and empowering under-resourced communities to accomplish its goals, Ohio will ensure that no one is left behind.

Oklahoma: Oklahomans will have access to the information, resources, and skills needed to participate in society to the fullest and to remain competitive in a digital marketplace.

Oregon: It is the vision of the State of Oregon that all people in Oregon will have access to affordable and reliable high-speed broadband internet to attain positive economic, educational, and health outcomes and to participate in social and civic life.

Pennsylvania: To support a healthy and economically strong Commonwealth, every resident deserves to have digital dignity and confidently participate in our increasingly connected society.

Puerto Rico: Garantizar que todos los puertorriqueños, independientemente de su origen o ubicación, tengan acceso a los recursos y oportunidades necesarios para prosperar en el mundo digital y participar plenamente en la sociedad moderna. (Ensure all Puerto Ricans, regardless of their background or location, have access to the resources and opportunities necessary to thrive in the digital world and fully participate in modern society.)

Rhode Island: Rhode Island’s overarching vision and goal for statewide broadband and digital equity is to leverage a best-in-class, resilient, sustainable, and scalable broadband infrastructure to propel the state’s 21st century economic, education, healthcare, civic and social engagement, and quality of life, by ensuring all Rhode Islanders have access to affordable, accessible high-speed internet in their homes, at their places of employment, and at public facilities by 2027.

South Carolina: Our vision is for all South Carolinians to have access to affordable, reliable, high-speed internet and to gain the necessary skills to benefit from this technology.

South Dakota: Ensure every citizen will have access to affordable, future-proof, high-speed internet, along with the means to utilize it safely and competently.

Tennessee: Tennessee’s vision for digital opportunity is ensuring that all Tennesseans have access to affordable and reliable internet service, dependable technology, and the digital literacy skills necessary to empower individuals to fully access all digital opportunities.

Texas: Improve quality of life and promote economic growth by enabling fast, reliable and affordable broadband connectivity for all residents and businesses of Texas, promoting universal broadband adoption and providing access to digital skills development.

Utah: To realize a Utah where all are invited to fully participate in modern society through access to affordable high-speed internet, safe and reliable devices, and training to achieve digital independence.

Vermont: The State of Vermont seeks to ensure every individual in Vermont—regardless of identity, community, or economic challenges—has high-quality, accessible, affordable technology resources.

Virginia: Governor Youngkin’s vision prioritizes affordable, reliable, high-speed internet access, universally across the Commonwealth of Virginia. The vision to achieve universal broadband under the Digital Opportunity Program is to ensure that every Virginian has access to affordable, reliable, and high-speed internet service, as well as the opportunities necessary to fully participate in the economy and society.

Washington: Everyone in Washington has affordable broadband internet technology as well as the tools and skills needed to participate in our digital society before 2028.

West Virginia: Ensure that all West Virginians have the resources they need to participate in the digital world and achieve the economic benefits of digital equity.

Wisconsin: All Wisconsinites will have equitable access to affordable broadband service and the capacity to fully engage in a digital society. High-speed broadband will benefit all residents and communities.

Wyoming: Wyoming’s vision is to ensure that every citizen and business can connect to and effectively use affordable, reliable, and future-proof broadband.

For states' digital equity plans, see these summaries.

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Kevin Taglang
Executive Editor, Communications-related Headlines
Benton Institute
for Broadband & Society
1041 Ridge Rd, Unit 214
Wilmette, IL 60091
847-220-4531
headlines AT benton DOT org

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Broadband Delivers Opportunities and Strengthens Communities

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Infrastructure Investment and Jobs Act

State Profiles

Everyone Connected: Connecticut's Digital Equity Plan

benton — Fri, 12 Jan 2024 12:30:43 +0000

In 2022, Governor Ned Lamont (D-CT) called on the Connecticut Commission for Educational Technology within the Department of Administrative Services (DAS) to lead the State’s efforts around digital equity. In late 2023, the commission released its draft digital equity plan, Connecticut: Everyone Connected, for public comment. Feedback on the plan can be submitted until January 20, 2024. Connecticut’s vision for digital equity is for all residents to flourish across every aspect of life — from learning, working, and civic engagement to general well-being — with the assistance of technology tools and skills. These outcomes will take place through a collaborative ecosystem of resources and services that improve lives through digital access. The shared understanding behind this vision arises out of concerted efforts to reduce barriers to technology.

Benton Content:

Benton Original Content

https://www.benton.org/blog/everyone-connected-connecticuts-digital-equity-plan

Teaser:

Connecticut’s vision for digital equity is for all residents to flourish across every aspect of life — from learning, working, and civic engagement to general well-being — with the assistance of technology tools and skills.

Source:

Benton Institute for Broadband & Society

Author:

Grace Tepper

Send date:

Fri, 01/12/2024

Daily Digest:

Daily Digest 1/11/2024

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Not Available

Include summary in newsletter email:

Publish Date:

Fri, 01/12/2024

Coverage Type:

Analysis

Everyone Connected: Connecticut's Digital Equity Plan

Anonymous — Fri, 12 Jan 2024 12:00:00 +0000

Friday, January 12, 2024

Weekly Digest

Everyone Connected: Connecticut's Digital Equity Plan

You’re reading the Benton Institute for Broadband & Society’s Weekly Digest, a recap of the biggest (or most overlooked) broadband stories of the week. The digest is delivered via e-mail each Friday.

Round-Up for the Week of Jan 8-12, 2024

All 50 states, the District of Columbia, and Puerto Rico are currently working on digital equity plans. As they release draft plans seeking public feedback, the Benton Institute for Broadband & Society is sharing summaries focused on how states define their digital divides and their vision for reaching digital equity.

Tepper

Connecticut's Vision for Digital Equity

Connecticut’s vision for digital equity is for all residents to flourish across every aspect of life — from learning, working, and civic engagement to general well-being — with the assistance of technology tools and skills. These outcomes will take place through a collaborative ecosystem of resources and services that improve lives through digital access. The shared understanding behind this vision arises out of concerted efforts to reduce barriers to technology.

Connecticut State statute defines “digital equity” as a condition in which all individuals and communities have the information technology capacity needed for participation in society, democracy and the economy of the state. In addition to the general sense of this definition, Connecticut sees digital equity as deeply personal. Regardless of individual gifts, challenges, or lived experiences, every Connecticut resident has a right to engage fully in society—in person and online.

Making this vision a reality aligns with federal definitions of digital equity and its components: access to affordable, high-speed connections; devices that serve the needs of residents; skills that improve their ability to use technology effectively; support to use those digital tools; and unfettered access to services that expand insights and improve lives.

With each resident at the center of this vision, Connecticut acknowledges the strengths of its current digital ecosystem as the starting point for a future in which individuals and groups at the local, regional, and state level partner to identify and provide sustainable resources that support digital equity. Achieving digital equity, in turn, supports the current and evolving strategies in Connecticut to advance personal and collective welfare. Access to and effective use of technology should remain a catalyst and accelerator of human flourishing.

Covered Populations and Barriers to Digital Equity

Given the different degrees of disparity observed among different covered populations, the digital equity team created a digital equity needs assessment profile of each group to better understand these unique challenges. The percentages of each covered population out of Connecticut's total population are as follows:

Aging residents: 31 percent
Residents with a disability: 14 percent
Residents in covered households: 21 percent
Residents with language barriers: 5 percent
Members of Racial / Ethnic Minority Groups: 10 percent Black/African American Residents, 15 percent Hispanic/Latino Residents
Rural residents: 11 percent
Veterans: 5 percent
Residents Incarcerated in State Facilities: less than one percent

Aging Residents

Connecticut residents who are 60 and older are less likely to have full connection to the Internet. They were twice as likely to report having no Internet at all (13% vs 6% overall). They were also more likely not to have a fixed broadband connection (24% vs 17% overall). Some aging individuals are more likely to struggle with internet access than others. In nationwide studies, factors like having low education levels or low income, being single, living in rural areas, struggling with health issues, or being Black and/or Latino correlated with lower rates of internet access for aging Americans. Some aging residents who attended focus groups were concerned about affording internet service. Fixed incomes like Social Security could make a resident ineligible for subsidized internet programs, such as the Federal Communications Commission's Affordable Connectivity Program (ACP). Paying market prices for internet service is difficult on those incomes. Others remarked that they opted for slow internet because a faster plan was too expensive.

Connecticut residents who are 60 and older are less likely to meet the state’s Digital Connection Benchmark. To meet the benchmark, residents must have broadband internet, a computer, and a smartphone. A lower share (41%) of aging residents met this standard, compared to 27 percent overall. Aging residents are also more likely to say there are no internet-enabled devices in their household (13% vs only 5% overall) and to say they do not own a computer (22% vs 15% overall). Nationwide, aging individuals are more likely than younger individuals to rely on analog devices. About 29 percent reported having a cellphone rather than a smartphone, much higher than the rate for younger groups.

Connecticut residents who are 60 and older are less likely to meet the state’s Digital Literacy Benchmark. To meet the benchmark, residents had to say that they could complete at least five of six key tasks without help. Only 36 percent of overall respondents fell below this benchmark, compared with 42 percent of aging residents. Nationwide, older Americans tend to score lower on tests of digital skills compared to younger Americans. There is also significant variation in terms of skill level within this group. Those from historically marginalized groups, including women and people of color, are less likely to have strong digital skills.

Connecticut residents who are 60 years or older were slightly more likely to fall below the state’s Digital Security Benchmark (62% compared to 59% overall). To meet this standard, residents needed to say they were “fairly” or “very” familiar with all items on a list of security concepts. On the topic of technical support, focus group participants were often very reluctant to seek formal technical support, preferring to rely on family members when possible. Participants said technicians were less likely to explain solutions in an accessible way and were often not sensitive to their needs.

Residents with a Disability

Connecticut residents who have a disability are less likely to have full connection to the internet. They were almost three times as likely to report having no internet overall (17% vs 6% overall). They were also more likely not to have a fixed broadband connection (30% vs 17% overall). Nationwide, working-age people with disabilities are more likely to struggle to afford internet compared to those without disabilities. Focus group participants highlighted cost as a barrier to home internet access, especially for individuals on fixed incomes.

Connecticut residents with a disability are less likely to meet the state’s Digital Connection Benchmark. About 49 percent of residents with disabilities fell below this standard, compared to only 27 percent overall. Residents with disabilities are three times as likely to say there are no internet-enabled devices in their household (17% vs only 5% overall). They are twice as likely to say they do not own a computer (30% vs 15% overall). The device divide persists at a national level. Studies show that individuals with disabilities are less likely to own computers, smartphones, and other digital devices compared to the average American. Some individuals with disabilities require adaptive software or equipment to be able to use their devices. These tools may include text-to-speech software, magnification software, or other adaptations to accommodate a variety of impairments.

Connecticut residents with disabilities are less likely to meet the state’s Digital Literacy Benchmark. Of residents with disabilities who responded to the state’s Resident Survey met the benchmark, 53 percent fell below the benchmark compared to only 36 percent of the overall sample. The two items where residents with disabilities scored the furthest below the overall average were fixing a device when it is not working and using documents and spreadsheets. When residents cannot fix a device when it breaks, they may need technical support. Residents who struggle to use documents or spreadsheets may also struggle to complete some academic or employment tasks.

Connecticut residents who have a disability were more likely to score below the state’s Digital Security Benchmark (68% compared to 59% overall). To meet this standard, residents needed to say they were “fairly” or “very” familiar with all items on a list of security concepts. Individuals with disabilities had lower levels of familiarity across all privacy and security concepts. This could put them at higher risk for falling victim to cybercrime or privacy violations. When residents with disabilities are not able to resolve problems themselves, they require technical support. While assets exist at the state and national level to provide this support, some still struggle.

Residents Incarcerated in State Facilities

In most cases, direct internet access is limited or prohibited by law within correctional facilities. Institutions have local Wi-Fi connections to facilitate tablet programming. Residents in correctional facilities increasingly have access to tablets like the ones expanding in Connecticut facilities. While the devices may be free, in some cases inmates are charged above-market prices for some content. Furthermore, restricting inmate devices to access only the facility’s secure local area network (LAN) is a common practice nationwide.

Focus group participants who had been incarcerated noted that affordability was a significant issue during the transition from incarceration back into society. People who are re-entering may not have the funds to afford internet access until they have a job. However, getting a job without internet access can also be difficult. This creates an unfortunate paradox that can keep justice-impacted people in a state of self-reinforcing disconnection.

Focus group participants described how not having access to the open internet limited their ability to learn the digital skills required to use a smartphone or computer. Many said they had difficulty using or learning new technologies once they re-entered society. Many of the currently incarcerated may also have a disability, a language barrier, or characteristics of other covered populations that make accessibility more challenging. Eligibility for training programs inside correctional facilities could also be limited at the discretion of the facility based on discipline history or other factors. Participants also talked about the poor internet availability at halfway houses, which complicated their efforts to re-integrate.

Residents with a Language Barrier

Connecticut residents with a language barrier are less likely to have full connection to the internet. They were almost three times as likely to report having no internet overall (16% vs 6% overall), and over twice as likely not to have a fixed broadband connection (37% vs 17% overall). Many individuals with language barriers may belong to immigrant households. Some studies suggest that recent immigrants are more likely to be unbanked, and less likely to have internet access.

Connecticut residents with a language barrier are less likely to meet the state’s Digital Connection Benchmark. Of residents with language barriers, 51 percent fell below this standard, compared to only 27 percent overall. Residents with a language barrier are over twice as likely to say there are no internet-enabled devices in their household (12% vs only 5% overall). However, they are more than three times as likely not to own a computer (38% vs 15% overall).

Connecticut residents with language barriers are less likely to meet the state’s Digital Literacy Benchmark. Of those with language barriers who responded to the state’s Resident Survey, 76 percent fell below the benchmark, compared to 36 percent of the overall sample. Focus group participants shared that translation difficulties add an extra layer to the process of learning new digital skills. They also mentioned that recent immigrants from areas with less-developed internet infrastructure may not have learned how to get or use the internet in their home countries. This can add to the difficulties of adjusting to a new place.

Connecticut residents who have a language barrier were less likely to meet the state’s Digital Security Benchmark (83% scored below the benchmark compared to 59 percent overall). Furthermore, Focus group participants remark that effective instructors of digital skills must be sensitive to the backgrounds and dialects of their students. They also mentioned the extreme difficulty of reaching technical support call centers that do not offer support in multiple languages. These assets are not accessible for residents with limited English.

Residents in Covered Households

Connecticut residents from covered households (those earning under 150% Federal Poverty Line) are less likely to have full connection to the internet. They were almost three times as likely to report having no internet overall (15% vs 6% overall). They were also more likely not to have a fixed broadband connection (32% vs 17% overall). Across focus groups, especially those in geographic areas with a high percentage of covered households, participants discussed how the high prices and lack of competition between some service providers made access to high-speed internet unaffordable. In addition, broadband adoption rates generally correlate with socioeconomic levels, by census tract, in Connecticut.

Connecticut residents from covered households are less likely to meet the state’s Digital Connection Benchmark. About 49 percent of residents in covered households did not meet this standard, compared to only 27 percent overall. Those in covered households are also more than twice as likely to say there are no internet-enabled devices and no computers in their household (13% have no internet-enabled device at all vs only 5% overall, and 32% have no computer vs 15% overall). Nationwide, smartphone ownership is more common among lower-income households than computer ownership. Many low-income households may rely on smartphones as a cheaper digital access option. Unfortunately, smartphone reliance can also limit digital literacy.

Connecticut residents from covered households are less likely to meet the state’s Digital Literacy Benchmark. Of those from covered households who responded to the state’s Resident Survey, 59 percent fell below the benchmark, compared to only 36 percent of the overall sample. Connecticut residents from covered households were also less likely to meet the state’s Digital Security Benchmark (71% scored below the benchmark compared to only 59% overall).

Residents Who Are Members of Racial/Ethnic Minority Groups

Connecticut residents who identify as Black/African American are less likely to have full connection to the internet. They were slightly more likely to report having no internet (9% vs 6% overall). They were even more likely not to have a fixed broadband connection (24% vs 17% overall). Connecticut residents who identify as Hispanic/Latino are also less likely to have full connection to the internet. They were slightly more likely to report having no internet (9% vs 6% overall). They were even more likely not to have a fixed broadband connection (26% vs 17% overall).

Black/African American residents are less likely to meet the state’s Digital Connection Benchmark. About 37 percent of Black/African American residents fell below this standard, compared to only 27 percent overall. The share who do not own any internet-enabled device is very similar to the statewide average (7% vs 5% overall). However, they are more likely to say they do not have a laptop or computer at home compared to the sample average (23% vs 15% overall). Hispanic/Latino residents are also less likely to meet the state’s Digital Connection Benchmark. About 38 percent of Hispanic/Latino residents fell below this standard, compared to only 27 percent overall. The share who do not own any internet-enabled device is very similar to the statewide average (6% vs 5% overall).

Black/African American residents are less likely to meet the state’s Digital Literacy Benchmark. Of those who responded to the state’s Resident Survey, 45 percent fell below the benchmark, compared to only 36 percent of the overall sample. Hispanic/Latino residents are less likely to meet the state’s Digital Literacy Benchmark. Of those who responded to the state’s Resident Survey, 47 percent scored below the benchmark, compared to only 36 percent of the overall sample.

Black/African American residents were slightly less likely to meet the state’s Digital Security Benchmark (63% scored below the benchmark vs 59% overall). Hispanic/Latino residents were less likely to meet the state’s Digital Security Benchmark (67% scored below the mark vs 59% overall) as well.

Rural Residents

Connecticut’s rural residents connect to the internet in similar ways to the overall population. Based on The Census ACS data, residents in rural areas were about equally likely to say they had internet or broadband compared to the state average (7% had no internet vs 6% overall, 18% had no broadband vs 17% overall). However, the variable used for broadband in the census includes a wide range of technologies. For many rural residents, the quality of the service they receive may be slower or less reliable compared to urban residents. Rural residents who participated in focus groups highlighted slow speeds and gaps in coverage. Several said internet infrastructure was the main reason they might not have internet. They said providers in their area often charge high prices for services that are unreliable and often stop working

Rural residents are slightly less likely to meet the state’s Digital Connection Benchmark. About 30 percent of residents living in rural areas fell below this standard, compared to 27 percent overall. Rural residents are slightly more likely to say there are no internet-enabled devices in their household (6% vs 5% overall). They are about as likely to say they do not own a computer (16% vs 15% overall). Nationwide, rural adults are less likely to have smartphones or computers than urban residents.

There were no disparities in digital literacy observed for rural residents; they were equally likely to meet the state’s Digital Literacy benchmark. Thirty-four percent of rural residents scored below the benchmark, as did 36 percent of the overall sample. Nationwide analysis of the digital divide between rural and urban users suggests that it may be largest between urban and rural residents without a high school diploma. Connecticut’s digital equity research did not disaggregate users by education level, so some gaps may exist for rural residents with lower levels of education. However, Connecticut’s rural areas are often adjacent to urban ones, which may lead to fewer disparities than seen in other states.

Veterans

Connecticut veterans are less likely to have full connection to the internet. They are slightly more likely to report having no internet or broadband connection (10% with no internet vs 6% overall, and 21% with no broadband vs 17% overall). Nationwide surveys have found that other factors, such as living in a rural area, can increase the likelihood that veterans will have limited access to internet infrastructure.

Connecticut veterans are less likely to meet the state’s Digital Connection Benchmark. About 38 percent of resident veterans scored below this standard, compared to only 27 percent overall. Connecticut veterans are about twice as likely to say there are no internet-enabled devices in their household (10% vs only 5% overall). They are only slightly more likely to say they do not own a computer (18% vs 15% overall). This suggests that while more veterans than average may be fully disconnected, veterans who do connect to the internet are more likely to have an appropriate connection. Veterans who were surveyed nationwide were more likely to report that not having a computer, or having an outdated computer, was the primary reason they had not subscribed to an internet service.

Connecticut veterans are less likely to meet the state’s Digital Literacy Benchmark. Of those who responded to the state’s Resident Survey, 47 percent scored below the benchmark, compared to 36 percent of the overall sample. Connecticut veterans were also slightly less likely to meet the state’s Digital Security Benchmark (62% did not meet the benchmark compared to 59% overall).

Implementation Strategy and Objectives

To achieve this vision for digital equity, the digital equity team will pursue the six goals.

Goal 1: Promote Development of Digital Skills and Technical Support Programs

1.1 Support regional and local partners to deploy digital skills and technical support programs

Through Digital Equity Collaboratives, partner with the RESCs to offer local sub-grants that advance digital literacy, digital skills, and technical support for residents, with special consideration for the needs of covered populations
Offer professional development opportunities and networking for digital navigators and other professionals who receive grant funding

1.2 Advocate for broader awareness and funding to support digital skill development in education and training programs

Identify state agencies that can deliver digital skills training or technical support as part of other programming
Share information with state agencies about the needs of covered populations, and advocate for consideration of digital skills and technical support during program design

1.3 Develop, deploy, and maintain a common framework for digital skill development

Convene a team of advisors including the Core Planning Team of advisors, Digital Equity Collaboratives, the state library, and adult education to identify or develop a common framework for digital skill development
Share the framework with the public, and promote it to key stakeholders and sub-grantees as a resource

Goal 2: Ensure Public Awareness of Digital Equity Resources

2.1 Create a trusted and searchable list of Digital Equity resources

Based on the Asset Map referenced in this plan, create an interactive, searchable map residents can use to find connectivity, device, training, and support resources

2.2 Leverage trusted channels to disseminate information to organizations

Develop and share communications about digital equity programming for organizations

2.3 Leverage trusted channels to disseminate information to residents

Create communications about digital equity programs funded or otherwise supported by the state digital equity team
Develop and share communications about state and federal affordability programs
Develop and share communications about available resources for organizations who do digital inclusion work

Goal 3: Ensure Residents Have Affordable Options for Getting Online That Meet Their Needs

3.1 Increase participation in existing affordability programs

Leverage locally trusted information channels to disseminate information about the following programs to covered populations who struggle with affordability:
- The Affordable Connectivity Program and the Broadband Equity, Access and Deployment (BEAD) Program low-cost affordability plan
- Leverage network of partners to promote the expansion of safe, high-speed internet access through the Community Wireless program
- Low-cost device programs
- Device loan programs
Incorporate information about ACP and other state affordability resources into Connecticut’s 211 system

3.2 Develop systems to promote the distribution of affordable devices to residents

Create a pipeline for the collection, preparation, distribution, and support of decommissioned devices from State agencies, companies, and partner organizations
Partner with other institutions such as higher education to create pipelines for quality refurbished devices
Develop plans for sustained use and multilingual technical support that will allow residents to make effective use of devices in the long-run
Coordinate with assistive technology providers and build partnerships to promote easy and affordable access to software that makes refurbished devices accessible to all residents

Goal 4: Support Development of Accessible and Inclusive Digital Government at the State and Local Levels

4.1 Foster development of inclusive local & regional resources

Ensure that all sub-grantees meet accessibility standards with their program offerings
Work with regional partners to inventory and address accessibility issues with municipal and regional websites

4.2 Ensure accessibility & inclusivity for state digital resources

Partner with BITS (Bureau of Information and Technology Systems) to monitor and promote accessibility efforts for state websites
Liaise with other State agencies that serve covered populations to advocate for increased attention to accessibility

Goal 5: Support High-Speed Broadband Infrastructure Buildout

5.1 Leverage Digital Equity Collaboratives as information conduits to maximize effective deployment of BEAD funds

Share information with CAIs on Digital Equity 5A mailing lists about BEAD grants, timelines, and eligibility criteria
Use Digital Equity programming and 5A sub-grants as opportunities to spread awareness to sub-grantees about the potential for supplementary infrastructure funding through the BEAD program

Goal 6: Foster Ongoing Learning About Digital Equity Best Practices

6.1 Ensure all DE-funded activities have measurable outcomes

Develop reporting requirements for feedback loops that are realistic to implement and allow for quality data collection
Make reporting requirements uniform across DE-funded activities to ensure data comparability

6.2 Support ongoing research and analysis of digital inclusion work to identify best practices

Whenever possible, share data with research partners to promote learnings about digital equity best practices
Conduct periodic internal reviews of data to evaluate performance and effectiveness

6.3 Communicate best practices to the wider community

Promote publications of research partners that highlight best practices in Connecticut digital inclusion work
Develop communications and frameworks that share research findings with program implementers
Convene communities of practice to build shared knowledge

Connecticut Wants to Hear From You

The deadline for public comments on the Connecticut Commission for Educational Technology's draft plan is January 19, 2024. Comments can be submitted via submission form, by email (DigitalEquity@ct.gov), during a public comment session, or by phone at (860) 622-2032. More information can be found on the Department of Administrative Services' website.

Quick Bits

Weekend Reads (resist tl;dr)

ICYMI from Benton

Upcoming Events

Jan 16––Hearing on “Click to Cancel” Rulemaking (FTC)

Jan 17––Stories from NTIA’s Broadband Infrastructure Program (NTIA)

Jan 17––Leveraging American Communications Leadership with Open Radio Access Networks (House Commerce Committee)

Jan 18––Industry Listening Session on Kids’ Online Safety (NTIA)

Jan 25––January 2024 Open Federal Communications Commission Meeting (FCC)

Jan 30––Disability Advisory Committee (FCC)

Feb 12—State of the Net 2024 (Internet Education Foundation)

Feb 15––February 2024 Open Federal Communications Commission Meeting (FCC)

Mar 14––March 2024 Open Federal Communications Commission Meeting (FCC)

Mar 25––The Right Connection (CENIC)

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State Profiles

Connecticut Department of Administrative Services’ Commission for Educational Technology Releases Draft Digital Equity Plan

zwalker@benton.org — Fri, 22 Dec 2023 20:10:37 +0000

Governor Ned Lamont (D-CT) announced that the Connecticut Department of Administrative Services’ Commission for Educational Technology has released “Connecticut: Everyone Connected,” the state’s draft digital equity plan. This release begins a 30-day public comment period, which will end on January 20, 2024. The commission will consider all feedback and make revisions to the plan before finalizing it by the end of March 2024. The draft plan complements broader state, regional, and local strategic plans and will take place in close coordination with other broadband efforts, such as the Broadband Equity, Access, and Deployment program overseen by the Connecticut Department of Energy and Environmental Protection. Goals of the plan include:

Developing and promoting digital skills and technical support programs that directly serve residents;
Ensuring residents have options for getting online that are affordable and meet their needs; and
Expanding digital government services at the state and local levels.

Benton Content:

https://portal.ct.gov/-/media/DAS/CTEdTech/documents/DAS_DE_Draft_Plan-Public_Co…

Teaser:

The Connecticut Department of Administrative Services’ Commission for Educational Technology has released “Connecticut: Everyone Connected,” the state’s draft digital equity plan

Source:

Connecticut State Department of Administrative Services

Send date:

Tue, 01/02/2024

Daily Digest:

Daily Digest 12/29/2023

DD Publish Status:

Not Available

Include summary in newsletter email:

Publish Date:

Fri, 12/22/2023

Coverage Type:

Press Release

Digital Equity/Digital Inclusion

Marginalized Populations

Gender

Individuals who are Members of a Racial or Ethnic Minority Group

Individuals with a Language Barrier

Individuals with Disabilities

Individuals who primarily Reside in a Rural Area

Incarcerated Individuals

Low-income

Seniors/Aging Individuals

Veterans

Connecticut Broadband Tracker

paige@augmentdigital.com — Mon, 23 Oct 2023 16:30:06 +0000

FCC Announces $68 Million in Emergency Connectivity Funding

dclay@benton.org — Wed, 23 Aug 2023 20:17:04 +0000

The Federal Communications Commission committed more than $68 million in a new funding round through the Emergency Connectivity Fund (ECF) Program, which provides digital tools and services to support students in communities across the country. The funding commitment supports applications from the third application window, benefitting approximately 110,000 students nationwide, including students in Connecticut, Maryland, Massachusetts, Indiana, Washington, Arizona, and New Mexico. This announcement will support 184 schools and school districts, 13 libraries and library systems, and 2 consortia. The funding can be used to support off-campus learning, such as nightly homework, and summer online learning programs to ensure students across the country have the necessary support to keep up with their education

Benton Content:

https://www.fcc.gov/document/fcc-announces-68-million-emergency-connectivity-fun…

Teaser:

The FCC is committing $68 million in a new funding round through the ECF Program.

Source:

Federal Communications Commission

Send date:

Thu, 08/24/2023

Daily Digest:

Daily Digest 8/23/2023

DD Publish Status:

Not Available